From 1 November 2009:
We do a regular shop from Sainsbury’s using the home delivery service selecting items on-line. Those who do likewise will know that if the item you want is not available Sainsbury’s will carefully select for you an equivalent purchase – unless you have ticked the “No substitution” box.
This morning’s groceries arrived with only one substitution. We had ordered four 125gm bars of Wrights Coal Tar Soap (you will be pleased to note that the Harris household washes).
However, instead of this:
four three-packs of Wrigleys Orbit Complete Strawberry flavour chewing gum.
I am still trying to work out the thought processes of those who made the substitution.